For the polynomial f(x) = -1/2x³(x + 11)²(x - 9)⁴ perform the following tasks:

A) Identify the x-intercepts from smallest to largest and the multiplicity of each intercept. If there are more boxes than zeros, enter "DNE" in the boxes that are not needed.

smallest zero: multiplicity

second zero: multiplicity

third zero: multiplicity

B) Determine the intercepts where the graph crosses the x-axis and where it touches the x-axis and turns. If there is no answer for one of the behaviors, enter "DNE" in the boxes that are not needed.

zeros where the graph crosses the x-axis:

zeros where the graph touches the x-axis and turns: